We will certainly return to this hotel
The hotel is new (or newly renovated?) and clean. We had a big room with a balcony and its own desktop computer. Nice beds with good pillows. Except for the bathroom door that made a lousy scratching noise when opened, we were very happy with our room. Great breakfast – several choices for breakfast, lots of fruit. The location was great – within walking distance to Hoan Kiem Lake and good restaurants. The biggest draw for us though was the very friendly, efficient, and accommodating hotel staff: Diep, Ruby and the rest of the personnel. They always made sure all our needs were taken care of and that we had a comfortable stay. Diep gave great suggestions on where to eat, what to visit. Great stay overall. Will certainly stay there again.